Delivery Details

Delivery Options

Our products are delivered to their final destinations by various modes of transportation

Depending on the type of item, its source, and its urgency.

In most cases the delivery fees are fixed but for some modes fees vary according to weight and size factors of the shipment

Mode	Carrier	Rate	Same Day Delivery	Next Day Delivery	Exceptions
Local Express Floral Delivery	Local private	$8.95 includes Canada & Puerto Rico	Yes, if ordered before 12 noon (in the recipient's time zone), Monday through Friday	Yes, when ordered after 12 noon (in the recipient's time zone or on Sunday.	Orders placed after 3PM Pacific Time on Friday and all orders placed on Saturday will be delivered the following Monday or later if requested.
International Floral Delivery	Local private	$14.95	Delivered next business day.	Yes, when ordered after 12 noon (in the recipient's time zone or on Sunday. ( "Next day" adds one day for Asia.)	Some Latin American destinations may be delivered on the same day. Call to inquire.
Next Day Air	FedEx or UPS Air	Variable, auto-calculated on shipping form Does not apply to shipments from Hawaii.	Delivered by air the day after shipping.	Yes, if ordered before 8AM Pacific Time, Monday-Thursday. It otherwise delivers a day later.	If ordered before 8AM Pacific Time on Friday, it delivers on Monday. Saturday delivery available on request, a surcharge applies.
2nd Day Air	FedEx or UPS Air	Variable, auto-calculated on shipping form Does not apply to shipments from Hawaii.	Delivered by air the 2nd day after shipping.	No, this delivers 2-3 days after placing order	Saturday delivery available on request, a surcharge applies.
3 Day Select	UPS Air	Variable, auto-calculated on shipping form Does not apply to shipments from Hawaii.	Delivered by air the 3rd day after shipping.		Saturday delivery available on request, a surcharge applies.
Ground	FedEx, UPS or USPS	Variable, auto-calculated on shipping form	No	No, this normally delivers 3-5 business days after shipping.
FedEx from Hawaii	FedEx Air	Variable - from $13.50	No	Yes, if ordered before 12 noon Pacific Time, Monday through Thursday for destinations including & west of Denver.	Destinations east of Denver take one extra day in transit. Saturday delivery available on request, a surcharge applies. No Sat. delivery in CA
Planters-FedEx Ground	UPS	For ceramic planters only. Variable, auto-calculated on shipping form. Call to inquire.	No	No, this normally delivers 3-5 business days after shipping.
Bonsai Ground	UPS	$7.95 For Bonsai orders ONLY!	No	No, this normally delivers 2-4 business days after shipping.
ALL					No Sunday deliveries.

Delivery confirmation information also varies according to delivery mode:

Local Express Floral Delivery is done by the local florist who prepares the flowers. Since these deliveries are not monitored by global tracking systems the complete details of when the item was delivered and who received it are not known until the drivers return from their daily routes. In practical terms this means that delivery confirmation information is available the day after the delivery is completed.

Shipping modes that utilize either FedEx or UPS and can be tracked by their real-time traffic management systems. Please call or email us if you want a tracking update.

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